This Privacy Policy explains how personal data is collected, used and protected when you visit this website or contact us regarding Casa Livia.

1. Data Controller

The controller responsible for the processing of personal data on this website is:

Gabriel Elija
Calle Parque Tajo 108
03177 San Fulgencio
Alicante
Spain

Phone: +34 621 097 830
Email: info@casalivia-lamarina.com

2. General Information

We take the protection of your personal data seriously. Personal data means any information that can identify you personally, such as your name, email address, phone number, IP address or booking request details.

Your personal data is processed in accordance with the General Data Protection Regulation (GDPR), the Spanish Data Protection Law (LOPDGDD) and other applicable data protection laws.

3. Data We Collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Message or booking request details
• Travel dates and accommodation preferences
• Technical data such as IP address, browser type, operating system and time of access

4. Purpose of Data Processing

We process personal data for the following purposes:

• To respond to enquiries
• To process booking requests
• To communicate with guests
• To provide and maintain this website
• To protect the website from spam, misuse and security risks
• To comply with legal obligations

5. Legal Basis for Processing

The processing of your personal data is based on one or more of the following legal bases:

• Art. 6(1)(a) GDPR – your consent, for example when accepting non-essential cookies or third-party services
• Art. 6(1)(b) GDPR – processing necessary for pre-contractual steps or performance of a contract, for example when you send a booking request
• Art. 6(1)(c) GDPR – processing necessary to comply with legal obligations
• Art. 6(1)(f) GDPR – our legitimate interest in operating a secure and functional website and responding to enquiries

6. Hosting

This website is hosted by:

ALL-INKL.COM – Neue Medien Münnich
Hauptstraße 68
02742 Friedersdorf
Germany

When visiting this website, technical data such as IP address, browser information, operating system and access time may be processed by the hosting provider in order to display the website securely and reliably.

The use of hosting services is based on our legitimate interest in providing a secure and reliable website according to Art. 6(1)(f) GDPR.

7. Contact Form

If you contact us through the contact form, the information you provide will be processed in order to respond to your enquiry and, where applicable, to prepare or process a booking.

The legal basis is Art. 6(1)(b) GDPR if your enquiry relates to a booking or contract, and Art. 6(1)(f) GDPR for general enquiries.

We do not share this data with third parties unless it is necessary for processing your request or required by law.

8. Contact by Email, Phone or WhatsApp

If you contact us by email, phone or WhatsApp, we process the personal data you provide in order to respond to your enquiry and communicate with you.

This may include your name, phone number, email address, message content and booking details.

If WhatsApp is used, data may also be processed by WhatsApp Ireland Limited or Meta Platforms companies according to their own privacy terms. Please only use WhatsApp if you agree with this form of communication.

9. Booking Requests

If you make a booking request, we process the information required to handle your request, confirm availability and prepare the rental arrangement.

This may include your name, contact details, requested travel dates, number of guests and other information necessary for the booking.

The legal basis is Art. 6(1)(b) GDPR.

10. Cookies

This website may use cookies. Cookies are small text files stored on your device. Some cookies are technically necessary for the website to function properly. Other cookies or similar technologies may be used only with your consent.

Necessary cookies are processed on the basis of our legitimate interest according to Art. 6(1)(f) GDPR.

Non-essential cookies, analytics tools or third-party services are used only if you have given your consent. You can withdraw your consent at any time.

11. Google Fonts

This website may use Google Fonts for the consistent display of fonts. The fonts are hosted locally. This means that no direct connection to Google servers is established when loading the fonts.

12. Google Maps

This website may use Google Maps to display the location of Casa Livia. Provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When Google Maps is activated, your IP address and other technical information may be transmitted to Google servers, including servers outside the European Union.

Google Maps is used to provide an easy and visual way to find the location of the property. If required, Google Maps will only be loaded after your consent.

The legal basis is Art. 6(1)(a) GDPR if consent is requested, or Art. 6(1)(f) GDPR where legally permitted based on our legitimate interest in presenting our location clearly.

13. Google reCAPTCHA

This website may use Google reCAPTCHA to protect forms from spam and automated misuse. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA may process technical data such as IP address, browser behaviour, time spent on the website and other information required to determine whether a form submission is made by a person or an automated system.

The use of reCAPTCHA is based on our legitimate interest in protecting this website from spam and misuse according to Art. 6(1)(f) GDPR. If consent is required, processing will only take place on the basis of Art. 6(1)(a) GDPR.

14. Wordfence

This website may use Wordfence for security purposes. Provider is Defiant Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA.

Wordfence helps protect the website against unauthorized access, cyberattacks and malicious activity. For this purpose, IP addresses and technical access data may be processed.

The legal basis is our legitimate interest in keeping the website secure according to Art. 6(1)(f) GDPR.

15. Social Media Links and Embedded Content

This website may include links or elements from social media platforms such as Facebook and Instagram. These services are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

If you click on a social media link or activate embedded social media content, personal data such as your IP address and browser information may be transmitted to the respective provider.

If you are logged into your social media account, the provider may be able to associate your visit with your profile.

Social media elements or embedded content are used only with your consent where required.

16. Data Transfers Outside the European Union

Some third-party providers may process personal data outside the European Union or the European Economic Area.

Where personal data is transferred to third countries, we ensure that appropriate safeguards are in place where required, such as EU Standard Contractual Clauses or certification under the EU-US Data Privacy Framework.

17. Storage Period

We store personal data only for as long as necessary for the purpose for which it was collected.

Enquiry and booking-related data may be stored for the duration necessary to process the request and to comply with legal, tax or accounting obligations.

If you request deletion of your data, we will delete it unless legal retention obligations or legitimate interests prevent deletion.

18. Recipients of Personal Data

We do not sell personal data.

Personal data may be shared only where necessary with service providers, hosting providers, technical providers, communication providers or authorities where required by law.

Where service providers process data on our behalf, this is done under appropriate data processing agreements where required.

19. Your Rights

Under the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise your rights, you can contact us at: info@casalivia-lamarina.com

20. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a supervisory authority.

In Spain, the competent authority is:

Agencia Española de Protección de Datos (AEPD)
Website: https://www.aepd.es/

21. SSL / TLS Encryption

This website uses SSL / TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries sent through the website.

You can recognize an encrypted connection by the lock symbol in your browser and by the website address beginning with “https://”.

22. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, website functionality or services used.

The version published on this website is the current version.